Measuring Online Influence

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Archive for the ‘social media’ Category

75 days of the Occupy Movement

Friday, December 16th, 2011

Social media allows people to voice their opinions and spread their ideas to an audience on a scale that was unimaginable a few years ago. An idea propagated on social media by multiple sources can gain momentum, reach critical mass, and culminate in real world change.

The Egyptian Revolution is a recent example of this phenomenon. Today, we are in a similar situation. The Occupy movement in social media has become so closely intertwined with events in the real world that the two are hardly distinguishable. Here, we take a closer look at how the Occupy movement advanced through actions on Twitter.

Adbusters, the anti-consumerist magazine, initiated the “Occupy” idea in June just on the heels on the Egyptian Revolution. However, it only gained traction on Twitter in the later half of September. The agitation in the social media space helped solidify plans for the Occupy Wall Street protest that occurred on September 17th, 2011. This day is considered widely as the start of the Occupy movement.

We analyzed retweet data from Twitter between September 15th, 2011 and November 29th, 2011. We looked for all retweets that mentioned “occupy” and related terms (even #occupyklout). The chart below shows the number of retweets per day over the 75-day period. The peaks in activity correspond, unsurprisingly, to important events in the timeline of the movement.

The table below shows the number of retweets on days that Occupy events occurred. It is interesting to note that in some cases, the rise of Twitter retweets follows a real-world event, while in other cases it precedes real-world events.

Date # of Retweets Event
9/17/2011 70,307 The first day of the Occupy Wall Street gathering that an estimated 1,000 people attended.
9/24/2011 59,084 At least 80 arrests are made by the NYPD after protesters begin marching uptown, forcing the closure of several streets. Soon after the arrests, videos begin to appear around the web.
9/25/2011 68,103
10/01/2011 118,290 Protesters set out to march across the Brooklyn Bridge. The New York Times reported that more than 700 arrests were made.
10/02/2011 133,726
10/04/2011 86,686
10/05/2011 116,305 Joined by union members, students, and the unemployed, the demonstrations swelled to the largest yet with an estimated 5,000 to 15,000 demonstrators marching from lower Manhattan’s Foley Square to Zuccotti Park.
10/06/2011 167,345
10/14/2011 186,391
10/15/2011 257,894 Tens of thousands of demonstrators staged rallies in 900 cities around the world.
10/16/2011 203,050
10/25/2011 103,462 Police cleared and closed an Occupy Oakland encampment. An Iraq War veteran from the U.S. Marines is in critical condition after “being hit in the head by a police projectile.”
10/26/2011 244,228 Hundreds of OWS protesters marched near Union Square in support of Iraq War veteran and Occupy Oakland protester Scott Olsen.
10/27/2011 193,265
11/15/2011 394,463 NYPD began to clear Zuccotti Park.
11/17/2011 261,392
11/18/2011 144,007 Occupy movement protesters on the UC Davis campus are pepper sprayed.


We also looked at the top content based on retweet count. The average Klout score of these users is about 65.

Content # of Retweets User Klout Score
0 Bankers Were Arrested After Purposely Crashing Our Economy. Nearly 1,000 Have Been Arrested for Speaking Up About it. #OccupyWallStreet 5874 TheNewDeal 67
NYC authorities clearly feel #OWS eviction is just and reasonable. That’s why they are doing it at 2am and barring all press. 4427 gzornick 58
█████ ████ everything ███ █████ is█████ ████ fine ████ ███ ██████ love █████ █ your █ ████ government http://t.co/cFIdfbcW #ows 4235 wikileaks 73
#occupyoakland attacked by 500 cops in suprise assault. tear gas, rubber bullets, shotguns, flash bang grenades. Many injured. 4126 occupyoakland 72
If Fred Phelps has the right to verbally abuse people going to their son’s funerals, then #OWS has the right to sit in the middle of a park 3797 MarthaPlimpton 69
The world needs to know that Oakland PD is tear gassing the elderly, the disabled, children, and the press. #PoliceState #OccupyOakland #OWS 3370 AnonymousWiki 51
After cops raided #occupysf and tossed their stuff in the dump, garbage workers returned it to the protesters, saying “we r 99 % too” 3336 NaomiAKlein 66
#OWS and #OccupyWallStreet are blocked from Trending topics. But its great to know that twitter lets #MyDickIn3WordsOrLess take first place 3098 SweetOnPeacexx 53
#OWS Fact: More people have now been arrested for protesting financial crimes than the # of bankers arrested for committing those crimes. 3008 xeni 72


So who were the catalysts of this massive movement? We discovered the top influencers by looking at Twitter users whose Occupy-related content was retweeted the most. The table below shows the top users and the number of times their content was retweeted. Incidentally, the average Klout score of these users is about 73.

Many of the top influencers are groups of people, such as the hacktivist group Anonymous (@AnonyOps, @AnonOps, and @YourAnonNews). We also find prominent figures driving the movement such as filmmaker Michael Moore and Bernie Sanders, the independent senator from Vermont. But the true power of social media is that you don’t have to be a famous director or a U.S. senator to be heard. Lesser-known individuals such as Liza Sabater and Allison Kilkenney were instrumental in driving action not only in social media but in the real world as well.

The Occupy movement demonstrates that with social media, a small group of influencers can generate and spread an idea that reaches thousands of people, who in turn amplify the idea to millions of others. Klout aims to be a tool for measuring influence. But beyond that, Klout enables people to find the right channels to make themselves heard and to find the right people who will take their ideas further.

So go ahead, spread an idea. Start a movement!

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December KloutChat on Topics!

Wednesday, December 7th, 2011

#KloutChat is a regular event on the first Wednesday of every month.

This month’s KloutChat is this afternoon and we’ll be talking about our recent Topics improvements and what else you’d like to see us add.

#KloutChat

Wednesday, December 7th at 3PM PT / 6PM EST

Join us for our first chat on Stanzr at stanzr.com/kloutchat

Today’s chat will take place on Stanzr! It’s a great new way to organize chats and also allows you to join whether you’re on Twitter, Facebook or LinkedIn. All you have to do is go to http://stanzr.com/kloutchat at 3PM PT, sign in on the upper left and join the conversation. You can also check it out now to see the questions we have planned for the chat.

We’re looking forward to a great convo! Remember, if your question is specific to your account it’s best to go to support.klout.com and get it answered there. Thanks!

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The Life of a Tweet

Friday, November 4th, 2011

How long does your content last? We took a look at the life of a tweet for influencers with different Klout Scores. We found influencers with a Klout Score above 75 have a half-life up to 70 times longer than those with a Score between 30 and 70. Messages from these high-scoring individuals stay active and meaningful for a longer time, illustrating their influence.

Tweets created by users with a Score under 30 have a longer half-life but a much lower overall volume of retweets. Those with a Score between 30 and 70 get their messages spread out to the network within the matter of minutes, but are not as adept at having their messages last longer within their network as the highest scoring Klout users. Of course, unsurprisingly, we also noticed a growth curve where online influencers with higher Klout Scores get their messages retweeted by more users.

Check out our results below or see the full image. On top is the half-life of users with different Scores. Below, we see an increase of retweets for users with higher Klout Scores.

Behind the scenes:
We used about a week’s worth of retweet data to include users tweeting on weekdays and also those who use twitter occasionally mostly during the weekends. From this data set we filtered out those retweets which originated earlier than our sample timeframe. We also cut retweets where the original tweet was created in the last 24 hours of our sample data since a significant number of their retweets could fall out of our data set. Dealing with hundreds of millions of retweet message records we used map/reduce to group these messages by the original author and calculate aggregated information about all the their re-tweeted messages.

Let us know what you think!

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#Kloutchat on Topics!

Tuesday, October 4th, 2011

I’m pleased to announce tomorrow’s #KloutChat will be on Topics! We’ll talk about +K, Topic Pages, topical influencers and much more.

#KloutChat on Topics

Wednesday, October 5th at 12PM PT / 3PM EST

Rough Agenda: (follow along with hashtag, #kloutchat to be a part of it)

  • Quick intro from Klout on our Topics and Topic Pages
  • Q1: What do you think of the topics on your Klout profile?
  • Q2: How often do you give +K to people? How do you choose who to give it to?
  • Q3: What do you think of Topic Pages? What’s your favorite part?
  • Q4: How do you think we could improve Topic Pages or better highlight them?
  • Q5: When you’re looking up others on Klout are their topics helpful to you?
  • Q6: If you don’t use Klout topics how else do you determine their expertise?
  • Q7: What else would you like to see from us regarding topics?
  • Open up to other questions.

This is subject to change, but we’re looking forward to a great convo! Remember, if your question if specific to your account it’s best to go to support.klout.com and get it answered there. Thanks!

Do you have any questions you want to make sure we address? Post them in the comments and we’ll try to add them to the agenda. #KloutChat is a regular event on the first Wednesday of every month. Note that we’re continuing to experiment with new times — let us know if this is good for you.

If you’re unfamiliar with Twitter chats, check out the article “What is a Twitter Tweet Chat?

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#KloutChat on Klout and Community

Friday, September 2nd, 2011

What’s the best way to use Klout for community management? How can you reward your most influential members, while still giving great service to everyone? When should you look at Klout Score and when should you consider other factors like lifetime spend, engagement, or influential topics? We want to open up this conversation in our next #KloutChat so all of you can share your best practices and get your questions answered.

#KloutChat on New Networks

Wednesday, September 7th at 9AM PT / 12PM EST

Do you have any questions you want to make sure we address? Email megan@klout.com and I’ll try to add them into our agenda! #KloutChat is a regular event on the first Wednesday of every month. Note that we’re experimenting with a new time this month — let us know if this is better or worse for you (it’s normally at 3PM PT / 6PM EST).

If you’re unfamiliar with Twitter chats, check out the article “What is a Twitter Tweet Chat?

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SXSW: Community & Influence: How to not piss people off

Friday, August 26th, 2011

How should your influence shape a brand’s interaction with you? Historically, businesses have valued customers based on their lifetime purchase value, but increasingly they’re looking to other factors such as their engagement with the brand and influence level. Unsurprisingly, influence has become a hot topic and community managers disagree on what the best way to use this knowledge is. How do you reward your top influencers without making others feel left out?

At SXSW, I’d like to discuss this with Maria Ogneva, Director of Community at Yammer, Frank Eliason Senior Vice President of Social Media at Citibank, and Evan Hamilton, Community Manager at UserVoice. We’d love if you vote for our panel.

Thanks and hope to see you there!

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Optimize Social Media with Crowdbooster

Monday, August 15th, 2011

How do you choose what time to release content? How do you know who to follow and engage with? Now that everyone’s bought into social media, the focus is on how to optimize and improve your presence and returns. Crowdbooster is on the cutting edge of this trend. It tracks the content that resonates with your audience and gives you tips on how to engage most effectively.

Crowdbooster has now rolled out Klout influencer notifications. Crowdbooster will notify you immediately via the dashboard when someone with a high Klout score follows you to prompt you to either follow or give them a shout. For marketers, this is a great way to go above and beyond with your influencer engagement. This helps, but don’t forget to keep delivering your great service to everyone.

Mayka Mei, Senior Strategist at Reg Magnet Media has found that ” Finding an easy way to surface influential followers is imperative for high-profile clients. In the case of Incubus (@IncubusBand), they need recommendations on who’s a qualified follower that they should engage with, and deciding whether they should engage with that user publicly or privately. Crowdbooster helps us sift through Incubus’ almost 50K followers very easily!”

Want to try it out? Crowdbooster is still in private beta, but we’ve got 200 invites just for you! Let us know what you think.

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#KloutChat for brands

Tuesday, July 5th, 2011

For this month’s #KloutChat we will be focusing on how brands can use Klout. We will talk about engaging influencers, Klout Perks and more. If you’re a brand or agency interested in learning more about Klout, anyone who’s received a Klout Perk (or would like to), or a small business trying to understand influence online please join us tomorrow! For background, check our our Klout Perks 101 blog post as well as our beginner’s guide to Klout!

#KloutChat for Brands

Wednesday, July 6th at 3PM PT / 6PM EST

Do you have any questions you want to make sure we address? Email megan@klout.com and I’ll try to add them into our agenda! #KloutChat is a regular event on the first Wednesday of every month.

If you’re unfamiliar with Twitter chats, check out the article “What is a Twitter Tweet Chat?

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Top 10 Influencers on Beer

Friday, July 1st, 2011

The 4th of July holiday weekend is not only a celebration of US independence, it is also one of the biggest weekends for barbecues and, let’s be honest, beer. So when you’re choosing the beer for your get-together, we want to make sure you know who to ask for advice. We’re pleased to present the top 10 influencers on the topic of beer.

We found these influencers by looking at the action they’re driving specifically on beer and related topics. When these influencers share their opinions on beer their content get shared, responded to, and spread throughout many networks.

Without further ado…











So an extra congratulations to our top 10 and a happy holiday to everyone else!

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Top 10 Women with Klout

Friday, June 24th, 2011

Although the top influencer on Klout is a guy (@JustinBieber), many of the top influencers are female and doing an amazing job creating content and engaging on the social web. We put together a list of the top 10 women with Klout. You’ll notice they are all real life celebrities, which fits given the incredible amounts of engagement they receive. Looks like it’s time to officially crown Lady Gaga the queen of Klout!











In the future we’d love to highlight female influencers in various categories so we can see some of the ladies in tech, business, and more.

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