The Official Klout Blog

Archive for December, 2011

Holiday Tweet Drive

Thursday, December 8th, 2011

The holidays are a time for family, friends, and giving back. To celebrate this holiday season, the Klout team wanted to find a way where we could join our family and friends in giving back to those who need it most. This wasn’t about measurement or Klout scores, this was about influencing others to give back and be a positive change.

With that in mind, we have partnered with Tweet Drive, a global social good initiative that brings social media driven communities together to collect toys for under privileged children. In the midst of their second year, Tweet Drive is organizing events in over 50 cities and has already collected over 800 toys in their first 5 events.

We are happy to work with Tweet Drive through a Klout Perks campaign in order to bring more influencers to their events where they can use their voice and influence to bring real world change to the holiday season.

“Social Good is about using our voices, influence, and technology to create positive change in the communities that surround us” says Harrison Kratz, founder of Tweet Drive.

We are also hosting the San Francisco Tweet Drive event at our headquarters and are very excited to be participating in the festivities! Our event is tonight, December 8th, and here is the list of events we have partnered with as well.

Happy Holidays!

Posted in Klout for good | 11 Comments »

December KloutChat on Topics!

Wednesday, December 7th, 2011

#KloutChat is a regular event on the first Wednesday of every month.

This month’s KloutChat is this afternoon and we’ll be talking about our recent Topics improvements and what else you’d like to see us add.

#KloutChat

Wednesday, December 7th at 3PM PT / 6PM EST

Join us for our first chat on Stanzr at stanzr.com/kloutchat

Today’s chat will take place on Stanzr! It’s a great new way to organize chats and also allows you to join whether you’re on Twitter, Facebook or LinkedIn. All you have to do is go to http://stanzr.com/kloutchat at 3PM PT, sign in on the upper left and join the conversation. You can also check it out now to see the questions we have planned for the chat.

We’re looking forward to a great convo! Remember, if your question is specific to your account it’s best to go to support.klout.com and get it answered there. Thanks!

Posted in measuring influence, social media | 2 Comments »

Improved Klout Topics

Tuesday, December 6th, 2011

Influence is contextual; understanding what you are influential about is as important (or more) as how influential you are. Today we’re excited to release a big update to our topic system. We’ve added more topics and more control over your topics. We’re also better highlighting topical influencers on Klout.

More Topics
We’ve added many more topics so that you can be an influencer in just about anything. You can now more easily find topics with our new search bar.

Add and Control your Topics
Our system detects your influential topics based on the engagement you receive from your audience. Sometimes, there’s a topic that you know you’re influential in that our system doesn’t pick up.

Today, we’re allowing you to add that topic to your Klout profile from the topics tab. Just search for the topic you’d like and you can add it to your tab. As other people +K you in that topic, you will increase the strength of your influence in that topic.

Highlighting Topical Influencers
If you’re one of the top influencers in a given topic’s leaderboard, you should be recognized for that influence. We’ve added sashes to highlight this distinction:

- Top +K recipients receive a blue sash. A Top +K recipient is a user who has received the most number of +Ks in a certain topic over the past 90 days. (shown below)
- Top influencers detected by our system receive a gold sash.
Users who are both a Top +K recipient and Top influencer will be recognized by a blue and gold sash.

We’re excited about this new release and can’t wait to hear what you think! You can expect that we will be continuing to improve topics and add more features to help you better understand your topical influence. We’ll also be hosting a #KloutChat on Topics tomorrow at 3PM PT, expect more info to come tomorrow morning!

Posted in announcements | 80 Comments »

What does Klout Measure?

Friday, December 2nd, 2011

This is part two of our Understanding the Klout Score series, today we’re taking a detailed look at what goes into the Klout Score.

Klout measures your influence online. We measure influence primarily as the ability to drive others to action. When you produce content online, we look at how your network responds to that content.

Klout takes in data from social networks and gives you an overall Score based on your online influence. We get this data from public networks (such as your Twitter profile) and any other networks you’ve connected to Klout (such as Facebook and Google+). We process about 3 billion pieces of content and connections daily to give you a new, accurate Score each morning.

We are only able to give you credit for the influence we can see, so if you have a private network that isn’t connected to Klout it will not be counted in your Score.

Currently, we actively measure five networks: Twitter, Facebook, LinkedIn, Foursquare and Google+. These are just some of the actions Klout uses when determining your Klout Score:

  • Twitter: Retweets and Mentions
  • Facebook: Comments, Wall-Posts, Likes
  • Google+: Comments, Reshares, +1
  • LinkedIn: Comments, Likes
  • Foursquare: Tips – Todo’s and Tips – Done

You can also connect Facebook pages, YouTube, Instagram, Tumblr, Blogger, WordPress.com, Last.fm and Flickr accounts. These networks do not impact your overall Score yet. Before a network can be fully integrated into the public score it must be rigorously analyzed, normalized, and tested by our science team. Once that is ready and tested, we release it and the new network will count towards your Score. The Klout Score is also measured on a 90 day time decay so by adding these networks to you are able to benefit from a longer window of data when the score goes live.

What We Don’t Measure
Klout does not measure your offline influence. Your Score does not change if you are rich, famous or advising powerful individuals in an offline setting. When evaluating your own Klout Scores or others, you should see it as a reflection of their ability to drive action online, not as a final word on any offline power or influence they have.

In terms of offline influence, arguably no one is more influential than President Barack Obama. Yet his Klout score is currently only 87, while others, such as tech pundit Robert Scoble, have higher scores than President Obama.

The Klout Score doesn’t mean that Robert Scoble is more influential in the world than Obama. It currently means that Mr. Scoble is using social media more effectively to drive more actions from his networks. In addition to have a very strong Twitter presence, Scoble has taken to Google+, amassing 730k comments and 730k Reshares in the past 90 days. In the same period, Barack Obama only received 530k and 470k Retweets and Mentions. This is one of the great things about social media, a normal person can out engage the President of the United States and build the power to activate an incredibly powerful network.

If President Obama really put his mind to it, we’re sure he could improve his Klout Score, but he probably has other important things to think about. :)

The Future
As the Internet transforms from being page centric to people centric, understanding influence is going to be one of the most important and challenging problems of our generation. It’s very early in this process and we have a ton of work ahead of us but we couldn’t be more excited to take on this challenge. The Klout Score will continuously evolve to more accurately measure your influence, wherever it lies. Our pledge to you is to give you honest, real information about what we are (and are not) measuring when we create Klout Scores. We’d love to hear your thoughts on influence and the Klout Score.

Posted in Understanding the Klout Score | 133 Comments »