The Official Klout Blog

Archive for June, 2011

A Beginner’s Guide to Klout

Tuesday, June 7th, 2011

So what is Klout and why does it matter? Klout measures influence across the social web. We assign a Klout Score from 1 to 100 based on your ability to drive action. We also find your most influential topics, your influencers, who you influence, as well as other stats surrounding your influence. Think of it as a social credit score that will increasingly impact your life.

How do we Score? We believe influence is the ability to drive action. We are not focused on follower or friend count but instead look at social actions such as Retweets, @messages, likes, and comments. If you have a lot of highly influential people engaging with you on a regular basis you will have a high Score. We score based on Twitter and Facebook (more networks coming soon) Learn more.

How can I use Klout as an individual?

  • Benchmark your own success: Note as your own (or your business’s) Klout Score goes up or down. If there’s a dramatic change that indicates something you’re doing is working (or not). You can also check out our tips for increasing your Score.
  • Get Klout Perks: If you’re registered for Klout you’re eligible to receive Perks such as early access to products or exclusive events. We’ll notify you when you’ve received a Perk. Learn More.
  • Recognize people who influence you: We recently introduced the ability to +K (give Klout) to people on the topics they have influence you on. This is a powerful way to thank the people in your network. Learn more.
  • Find out who you influence: Your Klout profile shows you who you influence and how many people are in your True Reach. This can help you understand if your message is reaching your audience and who is really listening.

How can I use Klout as a business or application?

  • Engage with influencers: Businesses can use Klout Perks to connect with top influencers in a given topic and offer them the chance to try your product. Learn more.
  • Know who to connect to: Look at the Klout Scores of the people in your community to find out how to most effectively use your time. Those with high Klout Scores have the ability to impact a large audience. You can use tools like Hootsuite, Cotweet, Seesmic, or even Klout Chrome and Firefox Twitter extensions to help you do this. Look not just at Klout Score but at their topics of influence and who influences them to understand what they care about.
  • Use Klout data: If you’re an application looking to integrate Klout data we have an API you can use. Learn more.

What’s the story on the company itself?

We’re a startup in San Francisco, founded by Joe Fernandez and Binh Tran in 2008. We’re VC funded and we have about 40 employees. We believe everyone has influence and our mission is to help people understand and grow that influence. And, yes, we do check our own Klout Scores. Learn more.

Let us know if you have any other questions. Thanks!

Posted in measuring influence, Perks, social media | 262 Comments »

Klout Stars: Calvin Lee

Friday, June 3rd, 2011

Our Klout Stars series highlights top influencers and how they got to where they are today.

About Calvin: Calvin Lee is an award-winning designer located in Los Angeles. His focus is developing identity and brand recognition for both small and large businesses. Calvin has been featured on Forbes and BNet for his strong social media presence as @MayhemStudios.

We asked…

1. How did you get started on social media?

“In the early days, my first experience with anything social was AOL. I used to spend hours chatting online with lots of people. It sucked up lots of my time just like something else we all know called Twitter.

I’ve gone through life wondering what is my thing. I believe, I’ve found it, more like it found me. Twitter is really what started it all for me. I’ve never thought of myself as being in social media. It kind of just happened and I love it.

Twitter has really helped me become a social butterfly, once shy and still am at times. I really enjoy hanging out and meeting new people, especially my followers at conferences, events and out on the street. Yes, it does happen once in awhile.

It’s funny, I’m known better as a social media guy than a designer, which that is what I do for a living. My goal was never to become this social media person. I joined Twitter to make new friends, connections, help others and push out great info.

As an extra bonus of all this sharing and helping, it somehow created influence and trust for me. Brands have been reaching out to me; sending me on trips and asking me to try their goods, services and review their products.”

2. What’s your strategy for the content you produce and share on social media?

“My motto is always to give value; be helpful and be nice. I’ve become almost like a news media outlet. I see myself as filter or editor of great information, a curator according to Klout.

Know your audience. Many of my followers are small biz to medium size. Many can’t afford a designer like me. I try to tweet articles on web design, color, inspiration and basics of design to help them. Novice articles are the best — sometimes intermediate or advanced design topics may go over their heads but I still throw those out there.

Recently, I have expanded my tweets to anything I enjoying in life; like food, movies and traveling. I take my followers on my journeys wherever I go.”

3. What advice do you have for someone who wants to take their social media influence and presence to the next level?

“You have to really engage with your community and build those relationships. Be a resource for them. I’m a designer, so I tweet lots of design articles for beginners, intermediate and advanced. I also answer questions. If it’s not in my area of expertise, I try to find an answer for them.

Retweeting is a great way to build your network and say “Thanks, I like what you tweet. I want to spread the word.” Make sure the context offers value that is helpful to your followers, no selling.

The real big one for me is attending events, tweetups and conferences. You build a stronger bond after an In Real Life (#IRL) meeting. When you meet finally, It’s just like hanging out with an old friend.”

Want to hear more from Calvin? Follow him on Twitter as @MayhemStudios.

Let us know what you think of Klout Stars! If you’d like to be considered for a future Klout Stars post about your social media success please email contact@klout.com.

Posted in influencers, klout stars | 62 Comments »

Find Your Influential Followers with Postling

Thursday, June 2nd, 2011

Today Postling announced their new Suggestions feature to help small businesses become more efficient on social media. Postling has partnered with Klout to allow business owners to get alerts when they have new influential followers. As they say, “While it’d be ideal if you could say hi to every new follower, we know that you’re too busy. The smart compromise is to focus on the ones who carry the most influence, because those people are the ones who can make the most impact if you can convert them into vocal supporters.”

We’re excited to be partnering with innovative companies like Postling who come up with new ways to use the Klout Score to make life easier for businesses and people alike. Check out their new feature (I definitely will) and let us know what you think in the comments. You can also read about Postling Suggestions on TechCrunch.

Posted in applications | 182 Comments »

Introducing +K: Your Influence is Topical

Wednesday, June 1st, 2011

Today we’re releasing a new feature on Klout.com. We call it +K, and it’s the ability to vouch for your peers’ influence in topics.

We’re continuously improving our data collection and science models to offer the best analysis possible. Yet we recognize that not all influence is captured in the data we have, and our users need tools to properly provide feedback.

Therefore, we’re taking it to the next level with +K:

  • Give +K on topics: If a user has recently influenced you in a topic, give them +K in that topic
  • More topics: our topics model is even more accurate, and now surfaces up to 10 topics per user
  • Hide topics: You can now opt to hide your topics from public display

With the +K system, you’ll see a +K button next to all users’ topics: this is a 1-click way to let us know that this user has recently influenced you in this topic.

At Klout, we believe influence is the ability to drive action. We also believe influence is temporal — that is, you constantly need to drive action in order to remain influential in a topic. We believe the +K system stays true to those ideals.

Thanks to all our users who’ve stuck with us, provided feedback, and helped to test +K. We’re eager to hear what you think!

Q + A:

Q: Can I add my own influential topics?
A: Topics are initially generated by our algorithms. We plan to allow self-submission of topics in the near future.

Q: How does giving and receiving +K affect my topics?
A: Giving +K to others has no impact on your own topics (or Klout Score). Receiving +K will affect the ordering of topics (topics with recent +K are listed first), and the time length that these topics are displayed on your profile (receiving +K allows you to remain influential in that topic for longer).

Q: Is there a limit to how many times I can give Klout?
A: You get five +K every day, which you can give to any user in any topic. You can give +K to the same user on a given topic once every 7 days (e.g. if I give Bugs Bunny +K in carrots on Monday, I won’t be able to do it again until the following Monday).

Q: Can I remove topics?
A: Yes, you can remove topics from public display on your profile. Hovering over the topic name on your topics page will display an “x”, which will allow you to hide the topic.

Posted in announcements, measuring influence | 587 Comments »