The Official Klout Blog

Got questions? We’ve got answers.

July 19th, 2010 by Megan Berry

We’re all about being open. So we wanted to provide you with one more way to get your questions about Klout answered. Everyone who asks a question on this post (in the comments) will get an answer. We’ll either email you directly, answer on this blog post, or respond in the form of another blog post.

So let us know, what questions do you have about Klout? Anything you’d like us to cover or explain in this blog? We’re here to help.

Sidenote: we also have a support site you can use if you have a specific question on your account.

This entry was posted on Monday, July 19th, 2010 at 10:34 am and is filed under other. You can follow any responses to this entry through the RSS 2.0 feed.

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http://warrior-preneur.com Ann Evanston

When does Klout update scores?
Megan Berry

Hey Ann,

You can update your own score every 6 days by clicking the refresh score button in the lower right of your report (you have to be logged in)
http://twitter.com/sabrina_scott Sabrina

I understand that not all aspects of a Klout report update with the same frequency, is there somewhere that information on the frequency of those updates is displayed?

My other question is whether or not ‘top retweets’ will ever become aggregated?
Megan Berry

Hey Sabrina,

You can update your profile every 6 days and most thing will update. Generally a full recalc that includes topics and top retweets will happen about once a month. Can you explain more about what you mean by aggregated top retweets? (feel free to shoot an email to contact@klout.com if you’d prefer)
http://twitter.com/sabrina_scott Sabrina

Thanks Megan – I’ve sent an email!
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